TOGETHER with INTEGRITY, COURAGE and PASSION we will show our CUSTOMER DEDICATION
Customer Dedication
| WE COMMIT TO: | WE WON’T TOLERATE: |
 Going the extra mile |
 Making excuses |
| Keeping our promise |
Bagging customers |
| Making it easy |
Letting people down |
| Communication |
Integrity
| WE COMMIT TO: | WE WON’T TOLERATE: |
| Treating others with respect |
Abuse of any kind |
| Telling the truth |
Lying |
| Building trust |
Gossip |
| Being honest with ourselves and our colleagues |
Theft or vandalism |
Together
| WE COMMIT TO: | WE WON’T TOLERATE: |
| Understand & respect |
Foul language |
| Being open & honest |
Bad attitudes |
| Support & lookout |
Not working as a team |
| Focus on the same goal |
Disruptive behaviour |
Passion
| WE COMMIT TO: | WE WON’T TOLERATE: |
| Encouraging each other |
Negativity |
| A thirst for knowledge |
Passing the buck |
| Being accountable |
Laziness |
| Enjoyment and dedication in our work |
Courage
| WE COMMIT TO: | WE WON’T TOLERATE: |
| Challenge without fear |
Turning a blind eye |
| Be open to change |
Negative criticism |
| Taking ownership |
Giving up easily |
| Having a can do attitude |
Making fun of others |